FAQ

Why do you ultrasonic clean the records?

The grooves on a vinyl record are so fine that even the best brushes can't get into them. That's where ultrasonic cleaners come in; they're better at getting rid of dirt and dust than anything else we've tried, including cloths or hands!

 

Can ultrasonic cleaning get rid of scratches? 

No. But it can and does make a record in-not-so-mint-condition sound more like one that is!

 

How much is shipping?

As of 9/5/22, this is our shipping rate table based on order value:

 

How can I ultrasonic clean records? Is it expensive?

For the average listener, it is cost prohibitive to buy an ultrasonic cleaner. Prices range from several hundred to several thousands. And that's not all. Then you need to find the time to do the actual cleaning.

 

Who is behind FBB?

Ed & Cheri, a husband and wife team who are long-time online sellers.

 

What is a VG record?

A VG record is defined by Discogs (by way of Goldmine) as:

"... For many listeners, a VG record or sleeve will be worth the money.

VG records have more obvious flaws than their counterparts in better shape. They lack most of the original gloss found on factory-fresh records. Groove wear is evident on sight, as are light scratches deep enough to feel with a fingernail. When played, a VG record has surface noise, and some scratches may be audible, especially in soft passages and during a song’s intro and ending. But the noise will not overpower the music otherwise."

 

Do you listen to all these records?

No. But we do play test each and every single record after cleaning. We find the roughest spot(s) and make sure they play through.

 

Are your records visually collector grade?

Not typically. They are VG grade or above. However, that doesn't mean you won't find a VG+ or VG++ or even a mint record in our bins. And if you haven't heard what an ultrasonic cleaner can do before for even the most loved VG record... why not give us a try? You'll be amazed.

 

I can't believe you sold a <insert-big-name-band-here> record! Was it really bad?

We like filling the site with records you wouldn't expect to find. Keeps things exciting! And, it keeps you coming back. That's called a win-win.

 

What if I disagree about the grade? Or I'm just not happy?

We use our eyes and ears when grading records. They are not your eyes and ears.

With that in mind, we accept returns of same-condition-as-sent records within 30 days for a store credit or a refund. Contact Five Buck Bin for an RMA.

 

How does FBB ship?

We ship all of our records in record appropriate mailers with appropriate filler such as cardboard stiffeners and bubble wrap as needed. 

We ship via USPS Media Mail and we provide tracking on every order.

We ship Monday - Saturday. Often, we ship within a day of your order!

 

Where does FBB get records and how can you afford to sell them at such a discounted price? 

We are experienced record sellers who buy records in bulk. We get the best price so that we can pass those savings on to you! 

   

I don’t see the record I want. Can I request it? 

We have 1000s of records that are making their way to FBB. Chances are if you want it, we have it. Send Five Buck Bin an email! 

   

I want the world to know I’m down with FBB!

Awesome! Share your love of FBB with all your social media friends! And let us know where you are sharing it. We'd love to know!

 

I'm spending a lot of money at FBB. Can I sign my paycheck over to you?

No. But we are flattered! Let us do something for you instead. Join Five Buck Bin's loyalty program, The Digger's Den! You get points for your purchases, referrals and social network sharing. Redeem those points for free records and discounts!

 

I love cheap records but I also love not cheap records! Any plans to sell more expensive records in the future? 

Right now our focus is to supply you with affordable records and help you build your collection! At FBB we know how exciting it is to discover new music at an affordable price. So we recommend stepping out of your comfort zone and trying something new and exciting! It’s only five bucks! 

With all this in mind, we are sticking to five dollar records for now. However, who knows what the future holds for a sister site...

 

I have records. Do you buy records?

We do! Please tell us about your record collection for sale via our contact page.